Reviews: What Our Customers Are Saying

Residential

  • Three men came on time with a truck to move furniture to our newly remodeled home. They were very professional, considerate, and dedicated. They paid particular attention to not damaging anything. They were team players and the move was very successful. I can’t say enough about what a great job they did. They were timely and underbudget. Would use again!

    - Denise F.

  • Excellent! The furniture was picked up on time and was delivered in the time frame quoted. Everything arrived free of any damage and in excellent condition. The delivery personnel were also congenial and cooperative.

    - Jim R.

  • We were very impressed with the way the driver and loading crew handled our move. They were very careful with our possessions, wrapping each piece of furniture securely. We were very pleased with the job they did, especially getting our furniture to us several days before the original expected date of delivery. They were a great group of young men. Our entire experience with everyone at Sorensen Mayflower was great. They were extremely professional, helpful and nice people to deal with. We definitely would recommend this company to anyone we know who is moving. Thanks for making what could be a difficult venture into an enjoyable experience!

    - Paul W.

  • The person I believe should be ultimately recognized is Ms. Sara Haight. Sara Haight, Account Executive, was the initial contact for Sorensen/Mayflower. She was brilliant. Great personality; great interpersonal skills; accurate assessment. We had interviewed 4 or 5 companies. We rated each contact, the estimates, and reputation of companies as well as personal experience from friends and family who had used various moving companies. In the end, it was because of Sara Haight’s presentation and skill that Mayflower won the bid. Her punctuality, accessibility, ability to answer our questions, her congenial manner were positive qualities that tipped the scales. The customer service from start to finish are to be commended. Again, thank you for the professionalism and ease of transportation of our belongings!

    - Susan Y.

  • The sales person deserves to be recognized for his attention to detail and assisting me with preparing for the move. He was always available when I called and did a wonderful job of telling me what to expect, letting me know when and what time the mover would arrive for packing and pickup. He informed me of the entire process so there were no surprises. Leroy S. as well as his entire team that did the packing and loading were exceptional. They were thorough, quick, and professional; definitely employees that Mayflower should be proud to employ. I was extremely apprehensive to be moving although I had used Mayflower previously; however, these gentlemen almost made it fun. I knew that I had nothing to worry about. Although she was not involved in the move, Erin was exceptional. She was extremely patient with me when I was preparing for the move to Georgia. She was always happy to answer my questions no matter how ridiculous they were and always with a smile. I must say that it is comforting to know that excellent service is still a possibility. Thank you all!

    - Joerether C.

  • Sorensen worked in conjunction with their Ohio connection to move all my self packed boxes and furniture from a Storage Facility in Ohio. They had a gentleman go to the Storage Facility in Ohio to provide an estimate. The estimate only changed because I added more to the property coming down. On May 1, they met my Ohio friend and loaded up the van. I was told that there were other pickups and that I would see my things within a week. Everything went smoothly. The driver called to let me know ahead of time, several times to keep me posted. When he arrived in Florida, a Sorensen mover was here with his dollie and the two of the them, efficiently off loaded all my possessions. Everything arrived unbroken and was placed in the house and garage as I indicated. This went so smoothly, I couldn’t believe it. Terrific job done by both Sorenson and their Ohio connection of United Van Lines. I was and am very impressed. Thank you for this excellent service.

    - Dorlene S.

  • Oh my gosh – it went great. The guys were professional, efficient, nice, etc etc… Thank you again for accommodating me so well.

    - Carol C.

  • I just wanted to send a note to say thank you to you and your team for such a wonderful moving experience. We recently moved from Orlando to the Naples area and couldn’t be happier. From the packers to the movers, they were all so friendly and professional. Jeff Wiusett was EXCELLENT!Please extend our thanks to the entire team!

    - Lisa G.

  • Provided prompt and detailed estimate for moving household belongings from Melbourne Beach to Daytona Beach, with guarantee that the price would be at or below the quote. Other movers quoted $100-200 less but did not guarantee the price and did not come anywhere near Sorensen’s thorough evaluation of what we were moving. The last time we moved I used one of these supposedly lower cost movers and they added hundreds of dollars onto the quoted price, so this time we wised up and went with an accurate and guaranteed bid from Sorensen. They coordinated timing several days in advance and showed up at the beginning of the 2 hour quoted window start time. The 3 person crew was efficient, friendly, helpful, very courteous and moved everything perfectly without any damage to property or either house. In summary, this was a very, very good moving experience, and I would highly recommend Sorensen!

    - Gary B.

  • You have a great team of people from the estimator Tiffany to the actual drivers and packers. I would never use anyone else again, they were the best. Obviously Mayflower cares who they hire in both quality and friendly attitudes. Thanks again!

    - Gene G.

  • We own two houses. Sorensen moved the living room and bedroom set from house 1 to house 2, then moved the living room and bedroom set from house 2 to house 1. The two houses were eight miles apart. Kathleen did the estimate for the move. She visited both houses to do an accurate estimate. Her estimate was right on. The price included 3 mattress/box spring containers that I didn’t have to buy. The price included a no deductible insurance policy that I didn’t have to buy. If I had not chosen to buy the 3 mattress containers and insurance the price would have been only $396.00. I am very happy with the price. Mike and Robert came to move the furniture. The guys were friendly and professional. Two couches at house 1 have recliners on each end and are very heavy. Mike and Robert handled them with care and no complaints. They also moved my 55 inch LED TV carefully. Furniture included couches, large recliner chair, love seat with ottoman, coffee table, TV, mattresses and box springs, bed frames, dressers, night stands, armoire, headboards and footboard. The move went perfectly with no problems and took three hours. I am very happy with the team at Sorensen Moving and Storage – Mayflower. I recommend them for your move.

    - Cheryl P.

  • They were very punctual. They guys sent to move us were very courteous. I had recent surgery and my husband has brain damage so we had not completed as much packing as we anticipated, didn’t make a bit of difference to them they jumped in and packed and STILL came in at the same budget anticipated. I just can’t say enough good about this company. I will definitely use them when I move again.

    - Barbara W.

  • We had a great experience with Sorensen!! We found them on Angie’s List and coincidentally our friends had used their services 6 months prior. We hired them immediately after they came to give our estimate (which was very reasonable). The 4-person crew arrived on time, didn’t waste any time, and got us moved in less time that predicted. Since it was a local move, the price was per hour and the actual cost was less than estimated, which of course, makes a homeowner very happy. The following day, we couldn’t find some files and through convenient text and emails early in the morning, we were able to locate the box! Great customer service…I would recommend and use again if needed in the future!

    - Matt C.

  • We used Sorensen Moving & Storage for moving. We had to change the moving date three times and they were very accommodating. They just did what they were supposed to and when they were supposed to do it.

    - Harvey E.

  • Everyone we dealt with exhibited the utmost professionalism, pride in their work and commitment to making our move as stress free as possible. We cannot recommend these folks more highly. Everything was coordinated, communication was excellent and service from estimate to unloading was perfect. The driver of the truck, Wally Ortiz, demonstrated an exceptional pride in his work and his crew took excellent care of our items. The estimate was well done and final costs were very reasonable and on target with the estimate. Packing was done efficiently and quickly once again by people who cared. Everyone was friendly, professionals who really do strive to make the move as smooth and as stress free as possible. We moved entire house (3/2) plus many many boxes of books and other furniture from Florida to New jersey without a hitch. Highly recommend this company and its staff.

    - Albert B.

  • I have moved 18 times in my life and this was the best move ever. The crew was polite, professional and made this last move painless. They worked non-stop, didn’t even take a lunch break. This was our 4th move with Sorensen and we will definitely recommend them!

    - David S.

  • I wanted to let you know that the three men who helped us move were absolutely great. They were easy going and had a great sense of humor (especially about my dog who thought the world was ending) and moved everything into the new house without a nick on the walls. They undoubtedly are hard workers and my husband and I were very impressed with their overall professionalism. All of this made our move so much easier. So glad we chose this company!

    - Jennifer T.

  • They are great!! Katherine was great at working with me to get the estimate into our budget. (We donated many things rather than moving once we saw the cost.) John, Brighton & the other mover both loaded and unloaded us. They worked so hard in the July heat and were very professional. This is our 3rd move with Sorenson in the last 20 years. We would use them again in a heartbeat!!

    - Patti G.

Commercial

  • Sorensen’s movers and their management have done a great job here at Harris Corporation. Their daily support of our campuses is extremely valuable…we appreciate the job they do and the way they interact with our customers. Keep up the great work!

    - Crysti Rife-Fafard – Harris Corporation, Facilities Space Management

  • I’ve been working with Sorensen Moving and Storage for about 10 years. Their service has always been outstanding… I would recommend Sorensen’s service to anyone.

    - James Teague – United Space Alliance, Facilities Department

  • We were very pleased with the move Sorensen Moving and Storage did for us. You were on time, did everything you said you were going to do and the move was extremely smooth. In addition to those issues, the cost was dramatically less than the other quote we received. A great job, well done!

    - Brent Peoples – Raymond James & Associates, Inc., Vice President – Investments Branch Manager

  • Sorensen Mayflower and Moving turned a potentially stressful event into a straightforward, relaxed move. They were helpful, accommodating, polite, and went over and above with no complaints. The team had a great sense of humor that kept us all going, and made a long day very pleasant. We really appreciated their service, and would highly recommend them to others.

    - Craig Technologies