A strong commercial storage partner can reduce risk, increase efficiency, and support growth. When evaluating a commercial storage partner, it’s not just about square footage—it’s about a suite of services and capabilities that meet the business’s strategic storage needs. As you consider prospective storage partners, keep the following in mind.
Security & Compliance
Entrusting your items and inventory to a partner means relying on them for proper security. Beyond the items’ value, a security breach can disrupt your business and potentially cause a loss in revenue and reputation.
Look for strong security measures such as 24/7 surveillance, secure access control, and compliance with industry-specific regulations (e.g., HIPAA, ISO standards). Facilities should be fully secured, monitored around the clock, and meet strict standards for handling sensitive materials.
Scalability & Flexibility
Scale and flexibility are more than the amount of square feet available. A strong commercial storage partner will have the technology and human resources to manage variations in your storage needs. You can scale storage up or down with flexible contract terms as your needs change. Whether you need overflow storage for a seasonal spike or a long-term warehousing partner, your partner should offer tailored plans with rapid scalability.
Technology & Inventory Visibility
Real-time inventory tracking, barcode/RFID integration, and an easy-to-use client portal are critical to managing stored inventory. Facilities with a state-of-the-art inventory management system give you complete visibility and control and are accessible anytime. This access and visibility provide better insight for planning and operations.
Logistics Support
Storage should be integrated with transport, handling, and fulfillment solutions. Whether your needs are current or you are looking forward, a commercial storage partner should be able to merge all your storage and logistics needs seamlessly. From on-site/off-site inventory management to cross-docking or freight forwarding, having a single source for current and future requirements will save time and money. Look for a partner that can provide end-to-end logistics—from receiving and storing to delivering or distributing—so you can streamline your operations.
Experience with Complex Moves or Industries
Look for a partner with experience in complex storage and logistics situations. In addition to industry-specific experience, bringing cross-industry expertise will help a partner solve your issue quickly and arrive at more efficient solutions. Even if your current needs appear simple, a partner with broader experience can help you navigate changes as your needs grow.
Customer Service
Good customer service is a given. However, finding a commercial storage company with a proven track record in excellent customer service means looking for specific attributes and experience. Minimally, you will want responsive communication, clear SLAs, and a team that acts as an extension of your business. Beyond the minimum, look for dedicated account managers and a responsive operations team that will spend time getting to know your business.
Ask for references and speak with them. If the company has customers in your industry or whose needs align with your own, those are preferable references.
When you are ready for commercial storage service, call 321-415-3755 or fill out our contact form. We will take the time to discuss your storage needs and how we can best partner with you.
